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American Express Settlement

HandelontheLaw.com Staff Writer

Friday, November 06, 2015



American Express Settlement
American Express Card

The American Express Company reached a settlement of a class action suit against it for deceptive marketing and sales in connection with its gift cards. Anyone who bought, received, held or used an American Express gift card from January 1, 2002 to October 15, 2013 is a class member eligible for up to $40 cash award. Furthermore Non-Class Members are eligible for a refund of the unused balance of their American Express gift cards at no charge.

The class action was brought in 2009, alleging that American Express failed to notify customers about significant and material limitations of American Express gift cards, leaving consumers unable to use the full value and that American Express improperly applied fees against the card balances. Without acknowledging fault, American Express made a settlement offer that was accepted and approved by the Court. The nuts and bolts of a class action are discussed in this YouTube video: https://kaufmanclassactionsettlement.com/ocf.aspx

Persons eligible for relief:
- Class Members: Anyone who bought, received, held or used an American Express gift card from January 1, 2002 to October 15, 2013 and:
* unsuccessfully tried a split-tender transaction (making 1 purchase with 2 forms of payment) can get up to $20;
* incurred monthly fees can get up to $8;
* paid a check issuance fee can get up to $5;
* is allowed up to $20 per gift card but no more than $40 total award;
* is allowed a refund of up to $25 of any unused balance;
* is allowed up to $5 if he/she does not have the card or card number;
* may buy a new $100 gift card without paying any purchase fee (usually $3.95) or shipping/handling fee (usually $5.95). (Right. As though I want another American Express gift card).

- Non-Class Members: everybody else:
* is allowed a refund of up to $25 of any unused balance;
* may buy a new $100 gift card without paying any purchase fee (usually $3.95) or shipping/handling fee (usually $5.95). (Right. As though I want another American Express gift card).

DO’S AND DON’TS

DO submit your claim by mail or online here: https://kaufmanclassactionsettlement.com/ocf.aspx

DO ensure that your mailed claim is postmarked or your online claim is submitted by November 16, 2015.

DO determine whether you are a Class Member or a Non-Class Member, which entitles you to varying amounts of relief.

DO understand that a Class Member is anyone who bought, received, held or used an American Express gift card from January 1, 2002 to October 15, 2013.

Do understand that a Non-Class Member is everybody else.
DO understand that a Class Member who:
* unsuccessfully tried a split-tender transaction (making 1 purchase with 2 forms of payment) can get up to $20;
* incurred monthly fees can get up to $8;
* paid a check issuance fee can get up to $5;
* is allowed up to $20 per gift card but no more than $40 total award;
* is allowed a refund of up to $25 of any unused balance;
* is allowed up to $5 if he/she does not have the card or card number;
* may buy a new $100 gift card without paying any purchase fee (usually $3.95) or shipping/handling fee (usually $5.95). (Right. As though I want another American Express gift card).

Do understand that a Non-Class Member:
* is allowed a refund of up to $25 of any unused balance;
* may buy a new $100 gift card without paying any purchase fee (usually $3.95) or shipping/handling fee (usually $5.95). (Right. As though I want another American Express gift card).

By Kathy Catanzarite


Source: Kathy Catanzarite - Handelonthelaw.com Staff Writer

Note from HandelontheLaw.com: This article is to be used as an educational guide only and should not be interpreted as a legal consultation. Readers of this article are advised to seek an attorney if a legal consultation is needed. Laws may vary by state and are subject to change, thus the accuracy of this information can not be guaranteed. Readers act on this information solely at their own risk. Neither the author, handelonthelaw.com, or any of its affiliates shall have any liability stemming from this article.





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